Privacy Policy

Effective Date: 22/12/2024

First Choice Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us, or use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Includes your name, email address, phone number, mailing address, and any other details you provide when contacting us, scheduling an appointment, or requesting a quote.
Non-Personal Information:
Includes data collected through cookies, IP addresses, browser types, and browsing behavior on our website.
Payment Information:
For billing purposes, we may collect payment details such as credit card numbers or bank account information. This information is handled securely.

2. How We Use Your Information

We use your information to:

Provide roofing services, including scheduling, inspections, and repairs.
Respond to inquiries or requests for quotes.
Improve our website and user experience.
Send updates, promotional materials, or service-related communications.
Process payments and issue invoices.
Comply with legal obligations or resolve disputes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party contractors, suppliers, or partners to provide services on our behalf.
Legal Compliance: If required by law, we may disclose your information to comply with legal processes or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can adjust your browser settings to decline cookies, but this may affect your ability to use some features of our website.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to ensure the security of your data, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications.
Request a copy of the information we hold about you.

To exercise your rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.